plexzeagency Financial Solutions Logo

Cookie Policy

Understanding how plexzeagency collects and uses data on plexzeagency.com

Last updated: March 15, 2025

What Are Cookies and Tracking Technologies?

Cookies are small text files that websites place on your device when you visit them. Think of them as digital bookmarks that help websites remember information about your visit. At plexzeagency, we use various tracking technologies including cookies, web beacons, and similar tools to enhance your experience on our financial analysis platform.

These technologies serve several purposes on plexzeagency.com - from remembering your login preferences to understanding which features you find most valuable. We believe in transparency about how these tools work and why they're essential for providing you with personalized financial insights and analysis tools.

Beyond traditional cookies, we also employ pixel tags and local storage technologies. These work together to create a seamless experience as you navigate through our various financial dashboards, market analysis tools, and educational resources.

Types of Tracking We Use

Essential Cookies

These are absolutely necessary for plexzeagency.com to function properly. They enable core functionality like secure login to your financial dashboard, maintaining your session while you analyze market data, and ensuring your privacy settings are respected throughout your visit.

Functional Cookies

These enhance your experience by remembering your preferences - like your preferred currency display, customized dashboard layout, favorite financial instruments, and language settings. They make each visit to plexzeagency more personalized and efficient.

Analytical Cookies

We use these to understand how visitors interact with our financial analysis tools. This helps us identify which features are most valuable, where users might encounter difficulties, and how we can improve our platform's performance and usability.

Marketing Cookies

These track your interests and activities across plexzeagency.com to provide relevant content about financial products and services that might interest you. They help us deliver targeted information about market opportunities and educational resources.

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of plexzeagency's financial analysis features.

Google Chrome
Settings → Privacy and Security → Cookies and other site data → Choose your preferred level of cookie blocking or management
Mozilla Firefox
Options → Privacy & Security → Enhanced Tracking Protection → Select Standard, Strict, or Custom protection levels
Safari
Preferences → Privacy → Manage Website Data → Remove or block cookies from specific sites or all sites
Microsoft Edge
Settings → Site Permissions → Cookies and stored data → Configure cookie acceptance and blocking preferences

Data Retention and Storage

Different types of tracking data are retained for varying periods based on their purpose and legal requirements. Here's how long we keep different types of information:

Data Type Retention Period Purpose
Session Cookies End of browser session Maintain login and navigation state
Preference Cookies 12 months Remember your dashboard customizations
Analytics Data 26 months Understand platform usage patterns
Marketing Data 24 months Provide relevant financial content
Important: Third-Party Services

plexzeagency integrates with various financial data providers and analytical services to enhance our platform's capabilities. These third-party services may also place cookies on your device. We carefully select partners who maintain high privacy standards, but we recommend reviewing their individual privacy policies for complete information about their data practices.

How Tracking Enhances Your Experience

Personalized Financial Dashboards

When you customize your plexzeagency dashboard to focus on specific markets or financial instruments, we use cookies to remember these preferences. This means each time you log in, your preferred view of market data, chart configurations, and analysis tools are ready and waiting.

Improved Platform Performance

Analytics cookies help us understand which features are used most frequently, allowing us to optimize loading times and ensure our most valuable financial analysis tools perform at their best. We can identify bottlenecks and continuously improve your experience.

Relevant Educational Content

Based on your interactions with different sections of our platform, we can suggest relevant educational resources, market analysis reports, and financial planning tools that align with your interests and expertise level.

Security and Fraud Prevention

Tracking technologies help us detect unusual activity patterns that might indicate unauthorized access to your account or potential security threats. This additional layer of protection is particularly important given the sensitive nature of financial data.

Your Rights and Control Options

You have several rights regarding the data we collect through tracking technologies. You can request to know what information we've collected, ask us to delete certain data, or opt out of specific types of tracking. While some essential cookies are necessary for platform functionality, you maintain control over optional tracking.

If you choose to disable certain cookies, some features of plexzeagency may not work as intended. For example, you might need to reconfigure your dashboard preferences each time you visit, or you may not receive personalized content recommendations.

We also provide granular controls within your account settings where you can specify your preferences for different types of data collection and marketing communications. These settings give you fine-tuned control over your privacy while still allowing you to benefit from our financial analysis platform.

Updates to This Policy

As our platform evolves and privacy regulations change, we may update this cookie policy. We'll notify you of any significant changes through your plexzeagency account dashboard or via email. We encourage you to review this policy periodically to stay informed about how we're protecting your privacy and using tracking technologies to improve your experience.

When we make changes, we'll update the "Last updated" date at the top of this policy. Significant changes will be accompanied by more prominent notices to ensure you're aware of how these updates might affect your use of our platform.

Questions About Our Cookie Policy?

If you have questions about how we use cookies or want to exercise your data rights, we're here to help. Our privacy team is committed to transparency and will work with you to address any concerns.

Email: info@plexzeagency.com

Address:
plexzeagency
Mngaka St, Pimville Zone 3
Soweto, 0083
South Africa

Phone: +27215566193

We typically respond to privacy-related inquiries within 48 hours during business days. For urgent account security matters, please contact us immediately by phone.